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VDOT AV/Video Tech Support 2 in Richmond, VA at TECHEAD

Date Posted: 5/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Richmond, VA
  • Experience:
    Not Specified
  • Date Posted:
    5/30/2018

Job Description

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Techead | 10756 | KO

AV/Video Tech Support 2

Richmond, Virginia - Contract Role



TECHEAD is seeking an AV/Video Tech Support 2 to join our team. As an AV/Video Tech Support 2 your tasks will include but may not be limited to:



IT Support Technician to provide Audio Visual (AV), Video Teleconferencing (VTC), and end-user support services



DUTIES AND RESPONSIBILITIES:




  • Provides technical support for conference call monitoring, performance reports, troubleshooting of AV/VTC issues and audio/video conferencing related issues

  • Install and configure VTC codec equipment and support of desktop or room-based VTC suites

  • Upgrade current software and hardware already in operation

  • Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment

  • Works directly with customers to assist in managing and fixing desktop, laptop, tablet, and mobile devices as they relate to AV/VTC functions

  • Schedule, setup, monitor point-to-point, multi-point, dry run, and ad-hoc audio/video conference

  • Performs video camera and audio recordings

  • Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team

  • Sets up and operates audio system for live events and ceremonies, and assist video production requirement

  • Train techs and end users to operate AV/VTC equipment

  • Conducts site surveys to establish AV/VTC equipment customer requirements

  • Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment

  • Job requires some travel and overnight stays

  • Perform administrative tasks such as inventory tracking, checklists, forms, and meeting binders



REQUIRED EXPERIENCE:




  • At least three years current experience



REQUIRED SKILLS:




  • Windows 7/10, Microsoft Office, Project, Visio, SharePoint, MAC & PC Audio/video editing software





TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.



TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit www.techead.com. No second parties will be accepted.