Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – SR IT SERVICE DELIVERY REP- SAN DIEGO CA / San Diego CA – (JOB-14929). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at or on Glassdoor

Job Description:

IT Service Delivery Rep-Senior

Network Engineer with a minimum of 7 years of experience which includes operational support, hands-on implementing and configuration of network devices such as Cisco routers & switches, associated software tools, desktop computers, and cabling in a large LAN/MAN/BAN/WAN environment.

Exposure to  VPNs, WAN Accelerators,  Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) desired. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Experience with secure networks, specifically Intel Community standards a plus.  

  • Knowledge of GigE, OSPF, BGP, EIGRP, HSRP, and TCP/IP protocols is necessary. Knowledge of trouble ticketing software such as  (HP Service Manager) and networking monitoring/management solutions (HP NNMi/iSPI, HP OM, and HP NA) a plus.
  • This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives.
  • Knowledge and experience working while WAN Accelerators and associated technologies is highly desirable. Previous experience working on military bases/sites, including previous military service highly desirable. Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process.
  • Strong problem solving and troubleshooting skills. Ability to work in an organized fashion with focus on documented activity. Primary areas of responsibility will be supporting NOC operations at Norfolk, VA and San Diego, CA

(Warning: Must have Clearance: Active S/TS)

Salary: $90K to $96.5K

Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.

Required Skills: Seven Plus (7+) years of experience required.

Certification: CompTIA Security+ CE  with CCNP

Desired: ITIL v3 Foundations Preferred

Contract Length: 12 months FTE

Required Clearance:  DoD Secret Clearance Required

Location: San Diego, CA


Benefits for our on-site associates include

Medical Insurance coverage

Dental and Vision Insurance coverage

Long Term Disability Insurance

Short Term Disability Insurance

Basic and Voluntary Life Insurance

10 Paid Holidays

80 Accrued Hours of Pay Time Off

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit

No second parties will be accepted.