Always Connecting, Always Evolving.
TECHEAD is seeking qualified applicants for the following position – NetOps Specialist lead New Orleans LA / New Orleans LA – (JOB-15145). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!
Must have Current Clearance! DO NOT APPLY IF YOU DO NOT HAVE CURRENT CLEARANCE!
NET OPS SPECIALIST MID LEAD – New Orleans Louisiana
Summary: This position’s Primary role will be a Field Services Mid-Level Network Technician servicing a large scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
Responsibilities: As a Mid-Level Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues. You will be responsible to create ticket for maintenance using HPE Service Manager. Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures. Perform escalation and additional tasks as directed. Take Direction from the Regional Leader and Site Leaders
Job Requirements: The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Local Travel will be required.
Skills: The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.
Education: A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.
Cisco CCNA and CompTIA Security+ required. Network + will need to be completed within 6 Months. ITIL foundation V3 certification is highly desirable.
Pay Rate range : ($25.00 to 27.51 per HR) + ($4.55 per HR benefits)
Our benefits for our on-site associates includes.
• Medical Insurance coverage
• Dental and Vision Insurance coverage
• Long Term Disability Insurance
• Short Term Disability Insurance
• Basic and Voluntary Life Insurance
• 10 Paid Holidays
– 80 Accrued Hours of Pay Time Off
TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit www.techead.com.
No second parties will be accepted.