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Business Systems Analyst- SalesForce in Virginia Beach, VA at TECHEAD

Date Posted: 3/20/2018

Job Snapshot

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Job Description

TECHEAD is seeking a Business Systems Analyst - SalesForce to join our team for a Contract to Hire role for one of our prestigious clients in Virginia Beach, Va.

As a Business Systems Analyst your tasks will include but may not be limited to:

This position is responsible for determining the system needs for a global Salesforce CRM initiatives, including donor management, fundraising and humanitarian activities in 25+ locations around the world, and translating these needs into business process, system requirements, and Salesforce solution designs.  This individual will be a catalyst for change and provide a bridge between Information Technology and corporate headquarters and international field office Operations functions to ensure that business requirements are cohesive, integrated and contribute to enterprise level efficiencies as well as departmental level improvements.


  • Minimum 3-5 years’ experience in Information Technology.

  • Experience with Salesforce Sales Cloud CRM software required.

  • Experience with Salesforce Non Profit Success Pack a plus.

  • Experience with Salesforce Communities a plus.

  • Salesforce certification a plus.

  • Experience with project, program, and enterprise-wide requirements definition and management systems methodologies.

  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

  • Ability to engage in multiple initiatives simultaneously

  • Experience with Business Process Modeling practices and techniques.

  • Strong interpersonal skills, excellent communication skills and the ability to develop strong working relationships with all levels of the organization.

  • Strong communication skills, both written and oral.  Has the ability to communicate technical concepts to non-technical audiences.

  • Ability to analyze complex problems and develop appropriate solutions under pressure.

  • Ability to work effectively in a small team-oriented environment, mentor and support additional IT team members.   Experience working in Agile teams a plus.

  • Experience with the introduction of new technologies and standards in an unstructured environment.

  • Ability to conduct research into emerging technologies and IT practices.

  • Experience in selecting and implementing packaged software solutions.

  • Experience with integrated multi-channel marketing (print, telephone, digital media, social media, ecommerce and/or consumer services) a plus

  • Training and/or certification in IIBA BABOK a plus.

  • Working knowledge and experience with non-profit fundraising a plus.

  • Experience in eCommerce a plus.

  • Bachelor’s degree in related field

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit No second parties will be accepted.


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